Privacy Policy | Palma & Palma

Palma e Palma, Lda. works every day to provide you with the best possible user experience and is committed to protecting the privacy and personal data of its customers and website users.

The information you share with us is used to further improve our services and your experience.

This privacy policy explains how we use your information and how Palma e Palma protects personal data in accordance with applicable legislation.

1. Who is responsible for processing your personal data?

Palma e Palma Lda., headquartered at Parque Multiusos Lote 4E, 8005-409 Faro, is the entity responsible for processing your personal data.

2. What personal data do we collect?

• Name, email, phone number and address
• Account data (username and password)
• Purchase history
• Payment information
• Marketing preferences

3. How do we use your data?

• Order processing
• Customer communication
• Sending marketing communications (when authorized)
• Improving our services
• Fraud prevention and security

4. With whom do we share the data?

We may share data with service providers who assist us in operating the website, payment processing, logistics, and marketing.

5. Data retention

Data is retained only for the period necessary to fulfill the purposes for which it was collected or as required by law.

6. User rights

• Access to your data
• Correction of incorrect data
• Deletion of data
• Withdrawal of consent
• Objection to direct marketing

To exercise your rights you can contact us via email:

comunicacao@palma-palma.pt/

COOKIES

1. Types of cookies used

Session cookies – temporary and deleted when the browser is closed.

Analytics cookies – used to analyze website usage and improve services.

Advertising cookies – allow relevant advertising to be displayed.

2. What happens if you disable cookies?

Some website features may not function properly.

3. Browser settings

You can configure cookies directly in your browser settings.